Effective Date: August 24, 2025 Last Updated: May 27, 2026
We want you to be confident in your purchase. Because our Services are digital and accessible immediately, refunds are limited as described below.
1. Free Plan
The Free plan requires no payment. No refunds apply.
2. Starter Plan (7-Day Access)
- One-time payment for 7 days of unlimited tool usage
- Refund requests may be considered within 7 days of purchase if there has been no significant usage (e.g., multiple document generations)
- Once substantial usage is detected, refunds are not guaranteed
- To request a refund contact info@coverquick.app within 7 days of purchase
3. Pro Plan (Monthly Subscription)
- Renews monthly until you cancel in your dashboard
- You can cancel at any time — access continues until the end of the current billing period
- Refund requests for a renewal charge may be considered within 7 days of the billing date
- We do not provide refunds for partial months after cancellation
- To cancel your subscription go to your dashboard and follow the cancellation steps
4. Lifetime Plan (One-Time)
- Due to permanent access, Lifetime purchases are generally non-refundable
- Exceptions may be made at our discretion for:
- Accidental duplicate charges
- Technical issues preventing access that we are unable to resolve within 7 days
- To request an exception contact info@coverquick.app within 14 days of purchase
5. Lifetime Offer (One-Time)
- Same terms as the Lifetime Plan above
- This is a discounted special offer — non-refundable except in exceptional circumstances
6. How To Request A Refund
Email info@coverquick.app with:
- Your account email used on CoverQuick
- Transaction ID or receipt from Stripe or PayPal
- The reason for your request
We will review your request and reply within 5 business days.
7. Processing Time
Approved refunds will be issued to the original payment method within 5-10 business days. Timing may vary depending on your bank or payment provider.
8. Chargebacks
If you initiate a chargeback or payment dispute without contacting us first, we reserve the right to suspend or terminate your account. We encourage you to contact us at info@coverquick.app before raising a dispute — we are happy to resolve issues directly.
9. Abuse Prevention
We reserve the right to deny refunds in cases of abuse, excessive usage, chargeback fraud, or violations of our Terms of Service.
10. Contact
For billing questions contact info@coverquick.app